How are partners supposed to receive important updates during the registration process?

Partners receive key information through a scheduled SMS message plan, which ensures timely delivery of important updates along with clear links or instructions.

What are the official communication channels for partner inquiries?

All partner questions should be addressed through the website FAQ, messengers, or email. Phone calls are not used, except for automated messages. Frequently asked questions are also updated on the website for easy access.

How are partner support resources structured online?

Partners have access to video tutorials on the YouTube channel for item preparation, and they are encouraged to use a closed Facebook group for discussion. Additionally, emails are segmented by topic to ensure inquiries reach the right team quickly.

6. Partners / Partner Registration (Step 2)

Description

This section outlines partner-related communication tasks during Step 2 of registration. It emphasizes following a planned SMS schedule with clear messages and links. All partner inquiries must be handled through official channels like the website FAQ, messengers, or email—never by phone. Updates to the FAQ and proper email formatting are essential for efficiency. Additional support includes YouTube video guides and a closed Facebook group for partner discussions, while inbox segmentation ensures that each type of inquiry is directed to the right department for faster response.